| We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. The map to the right will give you an transit time estimate. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. |
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Every item in our store comes with a 100% satisfaction guarantee. If you are not completely satisfied with your order within 15 days of it's arrival, we'll refund your money (less shipping & handling charges) or exchange it for another item. Simply contact customer service through our customer service page for return authorization. If we made a mistake on your order, your return surface shipping will be reimbursed. The returns department requests that we allow 1-2 weeks turn around time for the issuance of credit or for the shipping of an exchange. For your protection, please insure the package for its full value. COD's are not accepted.